MyDataWork POV — The introduction of Campaign Agents in CustomerLake's agentic CDP raises a significant concern: the potential for over-reliance on automated decision-making. While automation promises efficiency, it also risks sidelining the nuanced understanding that human analysts bring to customer data. Enterprises might find themselves entrusting critical customer interactions to algorithms that lack the contextual awareness needed for truly personalized engagement. The appeal of automation must not overshadow the need for human oversight to ensure decisions align with brand values and customer expectations.